Tenant FAQs
Answers to your frequently asked questions
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Can you hold a property before I apply?
No. Our rentals are leased on a first-come, first-served basis with a completed application and all required fees. To secure your desired home, we recommend applying promptly. -
What is the minimum age to apply for a rental?
You must be at least 18 years old (or the legal age in your state) to apply and enter into a lease agreement. -
Is the security deposit refundable?
Yes. Security deposits are refundable as long as there’s no damage beyond normal wear and tear, and all lease terms are met. Deductions may apply for unpaid rent, repairs, or cleaning fees. -
How do I apply for a property?
You can apply online by submitting a completed application, the application fee, and required documentation such as ID and proof of income. -
Can I have a pet in the rental?
This depends on the property. Some allow pets with an additional deposit or monthly pet rent, while others have restrictions. Always check your lease and contact management before bringing a pet home. -
What should I do if I plan to move out at the end of my lease?
Review your lease for the required notice period, then submit your written notice to vacate by the deadline to avoid penalties or delays. -
Who handles maintenance and repairs?
We manage routine maintenance and repair issues submitted through our tenant portal. However, tenants are responsible for damage caused by negligence or misuse.